Privacy Policy

Last Updated: July 10, 2026

At FileDrop Pro, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our platform.

1. Information We Collect

We collect minimal data necessary to provide a seamless and secure file-sharing experience:

  • Account Information: Your email address and authentication credentials.
  • Usage and Technical Data: Metadata about your file transactions, including IP addresses, browser types, device identifiers, and timestamps.
  • Uploaded Files: The files you (or your clients) upload directly to our platform.

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and secure the FileDrop service.
  • Authenticate user accounts and manage storage allocations.
  • Monitor system health, detect malicious activity, and prevent platform abuse.
  • Communicate essential account notifications or technical updates.

Our Data Philosophy: We do not sell, rent, or trade your personal data or your uploaded content to third-party advertisers or data brokers.

3. Data Storage, Retention, and Security

Security Measures: We implement industry-standard administrative, technical, and physical safeguards (including transport layer encryption) designed to protect your data from unauthorized access or alteration.

Retention: Files dropped anonymously or configured with expiration dates are permanently purged from our storage infrastructure automatically once their expiration threshold is reached. Active account storage persists until explicitly deleted by the user or upon account closure.

4. Third-Party Services

We may utilize trusted third-party service providers to handle tasks like cloud infrastructure hosting, payment processing (if applicable), or error-logging. These providers have access to your data only to perform specified operational tasks on our behalf and are legally obligated not to disclose or use it for any other purpose.

5. Your Rights and Choices

Depending on your jurisdiction (such as under the GDPR or CCPA), you may have the right to access, correct, restrict, or request the complete deletion of your personal data and account metrics. You can manage most of these details directly from your FileDrop Account Settings dashboard or by reaching out to our support team.